Avoid the queues and save time on the night by exchanging your e-receipt for tickets in advance. The box office is open during office hours. There is a £1.70 per transaction handling fee - you can avoid this by coming in and paying cash. TOM regrets it is unable to exchange or refund tickets once purchased. Please call TOM's office (01273 201801) if you have any special seating requirements. Please see individual event details for advise on any age restrictions and latecomer policies. Food and drink purchased elsewhere may not be consumed at TOM. By purchasing a ticket for any event at The Old Market, you agree to these terms and conditions.